There are several potential reasons as to why a game might not launch. Here are some of the solutions you can try:
- Make sure you use our recommended browser "Chrome"
- Make sure your browser is supported and updated with the latest version.
- Clear your Cache & Cookies and try again.
If none of the above fixes work please contact Support through chat or e-mail with the following information:
- Name of the game where the issue occurs.
- What time did you encounter the error/issue?
- If an error message was displayed, what did it say?
- If possible please supply us with a screenshot of the issue.